NMAHHC Resources

* NMAHHC COVID Response Membership Level *

MEMBERS ONLY - Bi-Weekly Check-In Recordings (Login Required)

NMAHHC PPE Inventory Request


New Mexico Department of Health Information

NM Department of Health (NMDOH) is currently staffing a Coronavirus Health Information Hotline at 1-855-600-3453.

If you have a possible COVID-19, call  505-827-0006, the same number you use to report influenza. An epidemiologist will work with you to get the specimen collected. That will be sent for testing, and you will be notified as soon as the results come back.There is no cost for the test through the state scientific lab.

You also need to report any cases to the NM Division of Health Improvement at (800) 752-8649, or by fax at (888) 576-0012, or by email, [email protected] You may also complete online at

NMDOH Division of Health Improvement has set up an email address where providers can ask their regulatory questions and get a response. Feel free to email your regulatory questions to them at [email protected] 

Important Updates

Providers are encouraged to request PPE through their county's Emergency Manager. Check NM Statewide Emergency Managers spreadsheet to find your emergency manager

Hospice agencies are being encouraged to track their capacity to take new/new COVID+ patients daily through EMResources. If your agency does not have access to or needs additional users for EMResources please complete an EMResource request form and send back to [email protected] 


Resource Links:

WHO: Coronavirus disease (COVID-19) technical guidance

CDC: Coronavirus Disease 2019 (COVID-19)

ASPR Tracie Home Based Healthcare and Hospice Resources

NAHC Coronavirus Update

New Mexico Department of Health


Frequently Asked Questions

Modified Conditions of Participation Under the Public Health Emergency

NPPs & Home Health Under the Public Health Emergency

Telehealth Under the Public Health Emergency


CDC Infection Control 

CDC Interim Guidance for Implementing Home Care of People not Requiring Hospitalization for COVID-19

CDC Interim Infection Prevention and Control Recommendations for Patients with Suspected or Confirmed COVID-19 in Healthcare Setting (April 13)

CDC Interim Infection Control Guidance for Public Health Control Guidance for Public Health Personnel Evaluating Persons Under Investigation (PUIs) & Asymptomatic Close Contacts of Confirmed Cases at their Home or Non-Home Residential Setting (March 14)

CDC Discontinuation of Home Isolation for Persons with COVID-19 (April 4)

CDC Decontamination and Reuse of Filtering Facepiece Respirators Using Contingency and Crisis Capacity Strategies

CDC Caring for Children


CMS Updates

CMS Guidance for Infection Control and Prevention Concerning Coronavirus Disease 2019 (COVID-19) in Home Health Agencies (April 23)

CMS Guidance for use of Certain Industrial Respirators by Health Care Personnel

CMS Guidance for Infection Control & Prevention Coronavirus by Hospice Agencies (March 9) 

CMS Flexibilities to Fight COVID-19 Hospice (April 29)

CMS Flexibilities to Fight COVID-19 Home Health (April 29)

CMS Prioritization of Survey Activities (March 23)


State of New Mexico Updates

Blank 213 Resource Request

NM Human Services Department Letter of Direction

DDSD Waiver Providers & Stakeholders COVID-19 Response (Memo #2)

HSD Fingerprinting Guidelines

HSD TB Testing Deferment Guidelines

NMDOH Guidance on Contact Tracing in Healthcare Settings

All MCOs PCS Update (April 20)

NMDOH Nursing Homes, Assisted Living Facilities, Adult Day Cares, Hospices, and Rehabilitations Facilities with Older Adults (April 17)

NM Statewide Emergency Managers

Coverage of COVID-19 Testing for Uninsured Patients

DDSD Mandate for COVID-19 Testing for all Direct Support Professional who provide Supported Living and Intensive Medical Living services

Updated guidance on discontinuation of transmission-based precautions for all persons with confirmed or suspected COVID-19

Public Health Emergency Order Modifying Temporary Restriction on Non-Essential Health Care Services, Procedures, and Surgeries

Medically Necessary Surgery & Procedural Guidelines 


Important Guides & Other Resources

Disability Access Functional Need Resource Guide

Recommended Operational Protocols

Home Health Care Employer Frequently Asked Questions

Coronavirus Patient Guide

Coronavirus Caregiver Guide

Caregiver Guidance for COVID-19 Patients

Personal Protective Equipment:

NMAHHC PPE Preservation Guidelines

Sequence for Donning PPE

Battelle Healthcare Provider Sign-Up Process (infograph)

Battelle Instructions for Healthcare Facilities


Additional Resources:

COVID Safe Practices for Individuals and Employers (All Together NM)

COVID-19 Back to Work Checklist

COVID-19 Surge Planning Toolkit 

Small Business Owner Guide to CARES Act

US Chamber of Commerce CARES Act Presentation


PPE & COVID-19 Testing Suppliers

Please note that the association is not endorsing any of the vendors but sharing resources for agencies.

Additional PPE Options

Coastal Payments

New Mexico COVID-19 Emergency Supply Collaborative

New Mexico Makers United

Non-Traditional Suppliers

PPE Suppliers